Always great people but wait too long for bobiscuits
Food is ok at this location, but service is sub par at best. They got my order wrong and argued with me that it was right despite my receipt proving it was wrong.
We used the drive through. When we got home we discovered that we got sweet tea. We had asked for unsweetened tea. The Fried chicken was tough, not fresh. We had to wait a long time for a cajun bowl and it was not that good.
I came to the drive thru about 905pm. Just got off work. Placed my order for 2 egg&cheese biscuits and 2 sausage egg&cheese biscuits. Drove to the window and a guy told me that they only had 3 biscuits and I would have to wait about 10 mins if I wanted my order. I told him to just make it 2 egg&cheese biscuits and 1 sausage egg&cheese biscuit. I paid him and he asked me to pull up to the line and they'd bring my order right out. I sat there for 10+ minutes. There was nobody there ahead of me or behind me in the drive thru. There was no customers inside either. I got out of my truck, walked inside and told them that I'd been waiting for over 10 minutes for 3 biscuits and I wanted my money back. A female employee spoke at me and said "You don't need to come in here getting mad at us for not getting it cooked fast enough". And I said again, I just want my money back. All I said was "I've been out there for over 10 minutes and I want my money back". Another male employee walked over there to hand my receipt and offered me the order and I told him, no thanks I just want my money back. That's the 3rd time service has been very slow. But that female employee put the icing on the cake with her attitude. I like the food pretty good. But the service with some people there is pretty border line. 3 biscuits left at 9pm?
I went into Bojangles. Ms. Collier greeted me. She was really nice and made sure my food was cooked fresh and on a timely manner. I would recommend everyone to come here if you want great customer service and fresh food!
Bojangles Famous Chicken N Biscuits is a US Restaurant based in Aiken, South Carolina. Bojangles Famous Chicken N Biscuits is located at 1362 Whiskey Road S.E., Aiken, SC 29803, USA.
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