Love this store! It's like a Fresh Market for pets.
About a week ago, my sister and I decided to try Petco's grooming for the first time. We had called to set an appointment a few days ahead of time. A man had picked up the phone (presumably the manager) and told us that the woman in the grooming center was busy. We left him our names, numbers, and our dogs' names for the groomer, just as he had asked, but no one returned our calls. Two days later we called the grooming center again just to see if we could confirm an appointment and we finally got booked for a decent time.
Everybody here is always exceptionally helpful to me whenever I go in for my little Gracie. She's always been a picky eater, but is 10 years old so I decided to begin feeding her a different food for senior dogs. The gal I talked to mafe me aware of their 30 day return policy. And told me about Petco's own brand to try out. I brought it home and Gracie immediately ate nearly every bit. Am very pleased with the great customer service I recieved.
Both of our dogs were to be washed. My sister's dog was supposed the get a full haircut cut. My dog was supposed to get his nails trimmed, ears cleaned, anal gland emptied, and teeth brushed. When we picked them up, we had noticed that my sister's dog was washed and trimmed but still had much of her hair on her neck area and had a few scabs on her back. My dog was also washed and his teeth were brushed but still had filthy ears and most his nails were cut. It wasn't until recently when he came into the house constantly licking his paw after running outside when I had noticed that his dew claw was so long that when he ran it had almost pulled away from his paw. Had the groomer done her job fully, he wouldn't have had this injury to begin with.
The groomer took really great care of Harry and he came out prancing with a new bath, cut nails, and smelling like a sweet little boy. Thank you Petco groomer.
I dunno about my sister, but I'm definitely sticking with Petsmart for now.
I take my dogs there for grooming and they always look great for a reasonable price
Petco Animal Supplies is a US Store based in Aiken, South Carolina. Petco Animal Supplies is located at 251 Fabian Dr, Aiken, SC 29803, USA.
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